Skip to main content

Welcome to Our Support Centre

Fast. Friendly. Reliable

We're Here to Help

Our goal is to make support accessible, fast, and effective. Whether you need a quick solution, expert advice, or detailed documentation — you’ll find it all here.

If you can’t find what you’re looking for, don’t hesitate to contact us directly.

🔧 Technical Support

Our technical support team is available to assist you with:

  • Hardware setup & troubleshooting
  • Software installation & updates
  • Network configuration & connectivity issues
  • Product implementation queries
  • Data backup, recovery & maintenance

 

💬 Chat & Email Support
Our experts are just a message away. Use the chat option below phone number or email us at dtsupport@divadesam.com for prompt assistance and you will be directed to the relevant section for your queries.

 

📞 Phone Support
For urgent issues, contact us at +91-8445561729/0135-2977570 between 10 AM to 6 PM IST (Mon–Fri).


 

📣 Report a Problem or Give Feedback

Your feedback helps us improve our products and services. Let us know if you:

  • Encountered a bug or issue
  • Have ideas for new features
  • Want to report a security concern

🔗 Submit Feedback
🔗Report a Security Issue


 

🛠️ Warranty & Repair Services

We offer a standard 1-year warranty on all products and support extended warranty plans. For hardware repairs or replacements:

  • Check warranty status using your product serial number
  • Schedule pickup or onsite service
  • View repair history and timelines

🔗 Check Warranty & Start Repair


 

✔️ Need Customized Help?

If your issue is project-specific or you’re a corporate client needing on-site support or system integration:

📩 Contact our Dedicated Support Team at: dtsupport@divadesam.com
📞 Direct Line: 0135-2977570


📬 Stay Connected

Subscribe to updates and announcements related to:

  • Firmware/software updates
  • Product lifecycle notices
  • Training and webinars
  • Security advisories

🔗 Subscribe to Email Updates
🔗 Upcoming Webinars


 

📁 Product Documentation

We provide comprehensive manuals and quick start guides for all our products and services. Whether you are a new customer or an advanced user, you’ll find everything you need to get started and go further.

🔗 View All Product Manuals
🔗Installation & User Guides
🔗Firmware & Software Downloads


 

📚 Knowledge Center Articles

Stay informed with insights, updates, and expert perspectives from our team and the industry. The Knowledge Center is your gateway to:

  • Emerging technologies shaping the future of energy, automation, and real-time systems
  • Recent innovations and R&D highlights from our labs and field projects
  • System enhancements and new features integrated into our products
  • Expert columns offering practical insights, analysis, and commentary
  • Science & tech briefs summarizing breakthroughs, trends, and global developments
  • Case studies and success stories from clients and collaborators

🔗 Explore Knowledge Center Articles


 

Frequently Asked Questions (FAQs)

Explore the most common queries answered by our team:

  • How to configure my product?
  • What is the warranty and return policies?
  • How do I update firmware/software?

🔗 Read the FAQs