Welcome to Our Support Centre
Fast. Friendly. Reliable
We're Here to Help
Our goal is to make support accessible, fast, and effective. Whether you need a quick solution, expert advice, or detailed documentation — you’ll find it all here.
If you can’t find what you’re looking for, don’t hesitate to contact us directly.
🔧 Technical Support
Our technical support team is available to assist you with:
- Hardware setup & troubleshooting
- Software installation & updates
- Network configuration & connectivity issues
- Product implementation queries
- Data backup, recovery & maintenance
💬 Chat & Email Support
Our experts are just a message away. Use the chat option below phone number or email us at dtsupport@divadesam.com for prompt assistance and you will be directed to the relevant section for your queries.
📞 Phone Support
For urgent issues, contact us at +91-8445561729/0135-2977570 between 10 AM to 6 PM IST (Mon–Fri).
📣 Report a Problem or Give Feedback
Your feedback helps us improve our products and services. Let us know if you:
- Encountered a bug or issue
- Have ideas for new features
- Want to report a security concern
🔗 Submit Feedback
🔗Report a Security Issue
🛠️ Warranty & Repair Services
We offer a standard 1-year warranty on all products and support extended warranty plans. For hardware repairs or replacements:
- Check warranty status using your product serial number
- Schedule pickup or onsite service
- View repair history and timelines
🔗 Check Warranty & Start Repair
✔️ Need Customized Help?
If your issue is project-specific or you’re a corporate client needing on-site support or system integration:
📩 Contact our Dedicated Support Team at: dtsupport@divadesam.com
📞 Direct Line: 0135-2977570
📬 Stay Connected
Subscribe to updates and announcements related to:
- Firmware/software updates
- Product lifecycle notices
- Training and webinars
- Security advisories
🔗 Subscribe to Email Updates
🔗 Upcoming Webinars
📁 Product Documentation
We provide comprehensive manuals and quick start guides for all our products and services. Whether you are a new customer or an advanced user, you’ll find everything you need to get started and go further.
🔗 View All Product Manuals
🔗Installation & User Guides
🔗Firmware & Software Downloads
📚 Knowledge Center Articles
Stay informed with insights, updates, and expert perspectives from our team and the industry. The Knowledge Center is your gateway to:
- Emerging technologies shaping the future of energy, automation, and real-time systems
- Recent innovations and R&D highlights from our labs and field projects
- System enhancements and new features integrated into our products
- Expert columns offering practical insights, analysis, and commentary
- Science & tech briefs summarizing breakthroughs, trends, and global developments
- Case studies and success stories from clients and collaborators
🔗 Explore Knowledge Center Articles
❓ Frequently Asked Questions (FAQs)
Explore the most common queries answered by our team:
- How to configure my product?
- What is the warranty and return policies?
- How do I update firmware/software?